Pensions Technical Analyst

We are growing our Client Onboarding and Change team and are looking for a Technical Analyst to help deliver high‑quality, market‑leading solutions within our Calculations and Benefits Team. The role is central to the successful technical delivery of new business into the Administration area.

The role will report into Calculations & Benefits Lead and will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties.

This role can be based in our Manchester, Reading, Bristol, Birmingham or Croydon city centre office with a hybrid workstyle.

What does the role entail?

• Play an active role in the delivery of work by supporting the Senior Technical Analyst

• Liaising with other team members to ensure that the technical delivery is consistent and effective

• Work with the Calculations & Benefits Lead / Senior Technical Analysts to implement solutions for work as required

• Support the design and implementation of technical processes and procedures, in particular relating to Admin Implementations

• Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery

• Work with the wider Client Onboarding & Change team to participate in increasing efficiency of implementing new business

• Support a culture of continuous improvement within the team to develop and enhance understanding

• Participate in the training and development of the team as well as mentoring less experienced colleagues

• Support the Implementation client service team meetings

• Contribute to the promotion of a positive working environment

• Assist with the collating of information from Trust, Deed and Rules (TD&R) to create a detailed benefit specification

• Assist with the creating and signing off robust calc proformas

• Creating a robust test grid and testing member calcs

• Investigating calculation discrepancies and offering solutions

• Supporting other workstreams within the Calculations & Benefits Team as appropriate (e.g. GMPE / Dashboards)

• Understanding of scheme including any complexities and how this is administered in practice by incumbent administrators

• Keeping up to date with technical pensions changes

• Participate in the handover of schemes to Admin BAU team

• Ensure processes support Isio’s ISO27001 information security certification

What we’re looking for

• Experience of Pensions administration / modern pensions administration systems

• Thorough knowledge and understanding of DB and DC pensions schemes

• Experience of delivering technical solutions

• Excellent communication (verbal and written) and good interpersonal skills

• Strong excel skills in particular knowledge of Excel formula and functions

• Excellent Planning & Organisational skills

• Ability to adapt to change

• Strong analytical and problem-solving skills and a creative approach to getting work delivered

• Willingness to identify and overcome barriers to delivery of work

• Background of working in BAU Pensions Administration preferable

What you can expect in return

• A competitive salary and market leading bonus scheme with stretch targets for high performance

• Study support to help you achieve professional qualifications, with salary increases for exam passes

• Development and training opportunities to support your career ambitions throughout your time with us

• A friendly, and supportive team who will help you to deliver your best work

You can find out more about us and the benefits we offer on our careers website Isio – Careers & Benefits

What’s next?

Click on the ‘apply’ and follow the simple application process on-line.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@isio.com