PMO Support Officer / Analyst - Fixed Term Contract for 12 months

The PMO Support Officer (PSO) is responsible for the coordination and delivery of project governance, MI and reporting. This role works closely alongside the Programme Director/ Lead Project Manager. The PSO organises the governance, MI and assurance of a project which includes creating and applying good project governance and controls, oversight of project and programme boards, liaising with senior stakeholders, monitoring finances and controlling budgets, and creating the MI necessary to assess performance.

A PSO acts as the driving force and has a direct impact on the efficiency and overall success of the project. This requires excellent communication, organisational skills, logical thinking and problem solving.

This opportunity is a fixed term contract for 12 months.

The role will ideally be based in our London office, but we can consider all our Isio offices, with a hybrid workstyle.

What does the role entail?

• Proven ability and experience of project support including,
  • Administrative & Logistical Support
  • Manage project documentation (e.g., project plans, status report, budgets).
  • Schedule meetings, track deadlines, and coordinate resources across cross-functional teams (e.g., project, development, TMG and business).
• Compliance & Reporting
  • Ensure adherence to internal governance frameworks.
  • Create and prepare reporting for senior leadership to highlight key challenges risks (e.g., finances, resourcing).
• Stakeholder Communication
  • Act as a liaison between projects, stakeholders and the delivery team
  • Run the project/ programme’s key governance sessions, ensuring the meet Isio standards for reporting
• RAID Management
  • Ensure RAID processes are meeting Isio standards
  • Drive early identification of RAID challenges (e.g., data security issues, delays in projects, inter-dependencies), especially across multiple delivery workstreams,
  • Support audits and quality assurance processes.

What we’re looking for

• Proficiency in scheduling, document management, and maintaining project repositories (e.g., SharePoint, Confluence).
• Advanced skills in MS Project, Jira for task tracking and reporting.
• Experience with Power BI or Excel for creating dashboards/KPIs.
• Ability to liaise between project managers, stakeholders, and teams (e.g., IT, developers, business and client advisors).
• Drafting clear meeting minutes, status reports, and action logs.
• Demonstrable experience in PMO support: Preferably in financial services, consulting, or tech-driven sectors.
• Maintaining project plans, RAID logs (Risks, Assumptions, Issues, Dependencies), and change control processes.
• Strong problem solving skills and self motivation is key.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about us and the benefits we offer here Isio – Careers & Benefits

What’s next?

Click on the ‘apply’ and follow the simple application process on-line.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@isio.com