We’re growing and want you to be a part of our journey.

HR Manager – Glasgow/ Edinburgh based, hybrid work style.

The HR Manager role will be based in the Employment, Policy and HR Services pillar at Isio Group Limited, working across the full HR lifecycle, and will report into the Head of HR Services.

Our team provides both SME specialist advisory and administrative HR services to the business which underpins our overall people strategy and vision. We are a busy team covering operations to support our people from entry level to partner. We are consistently looking for service improvements based on our internal client expectations across the business.

The Employment, Policy and HR Services team pro-actively manage our people operations and risk by:

• Developing inclusive and forward thinking policies
• Producing and reporting on metrics to identify trends
• Providing automated and self service actions to increase efficiency and reduce cost
• Having accountably for the HRIS
• Actively managing the employee lifecycle

The HR Manager will work with the business on the people agenda across a range of service lines (Actuarial and Consultancy, Investment, Wealth, Pensions Administration, Employee Benefits, Central Functions). They will work closely with the HR Business Partners, providing SME advice on employee relations matters and ensuring the accurate application of HR policies and processes.

This role will have line management responsibility of more junior colleagues.

Role and Responsibilities:

This role will have the following key responsibilities:

Specialist HR advice:

• Work collaboratively with HR colleagues in the Employment, Policy and HR Services team, and the wider HR function, to help develop and drive operational excellence, ensuring HR services provided are fit for purpose, client focused and progress the overall People agenda
• Provide expert HR employment law advice to HRBP colleagues and service lines as and when required, acting as trusted advisor on complex and/or high-risk people cases and ensuring HR policy is implemented consistently and effectively and is compliant with new and updated legislation across the UK
• Provide specialist HR advice to service line leads and office heads building strong working relationships with senior stakeholders
• Review and create HR policies and people-centric frameworks which underpin business growth, a high performing culture and seek to embed Isio’s purpose and value proposition
• Review and interpret data and articulate trends to the business, informing and influencing future policy development and enhancements
• Ensure employment records on the HRIS are accurate and up to date
• Have a robust understanding of ER case management and have substantial experience of managing complex, challenging cases independently
• Experience of policy interpretation and application, including proactive issue resolution and conflict management
• Provide governance on and specialist advice to the business on terms and conditions of employment and knowledge share best practice
• Support the Head of HR Services as and when required, including collating data for the business
• Have oversight of M&A processes and activity, TUPE Consultations and strategic integration and management as and when required
• Proactively manage employee wellbeing and associated referrals and assessments and support

Business Relationships:

• Build and maintain strong working relationships with internal clients / stakeholders including local partners and client facing staff, and HR colleagues, providing support, trusted advice, and challenge
• Act as a trusted SME advisor to leadership teams and HR colleagues on change management initiatives such as organisational design, restructuring
• Feed into the J,M,L process in conjunction with colleagues within the Policy Employment and HR Services, Recruitment, HR Business Partnering and Reward teams
• Support Recruitment, by reviewing offer letters and contracts and ensuring they are compliant and accurate before issue
• Work with the HR Business Partnering team and the Reward team in supporting the annual performance management process and salary and bonus process. This may include project management, performance calibration and supporting reward decision making.
• Work closely with Payroll in managing monthly payroll requirements and ensuring updates are completed in a timely manner
• Liaise with the Learning team on the annual examination process
• Apply HR and business knowledge evidencing appropriate decision-making skills in support of the wider business

Qualifications Required:

• CIPD qualified (L7 ideally)

Experience Required:

The successful candidate will have:

• Generalist Employee Relations skills – extensive Employee Relations experience is essential and a robust knowledge of UK employment law
• Communication skills – the ability to interpret complex HR information and outcomes in a focused, simple and commercially relevant manner. In addition, delivering business strategies and change programmes will require you to talk to stakeholders from around the business. As such, you will need to be able to present effectively to different levels of seniority
• Management style – you will be working across all areas of the business so must have the ability to flex approach aligned to business need
• Industry experience –professional services or financial services experience is a requirement to offer a robust and value add HR service
• Ability to work at pace and in ambiguous circumstances with strong attention to detail and the ability to prioritise workload
• Strong risk management, demonstrates excellent understanding of employment frameworks with the ability to advise, challenge and coach stakeholders to achieve commercial outcomes
• Leadership is important as you will be working with senior leadership to deliver business strategy. As such, you must be able to lead the daily operations of the business, and also on specific projects
• Demonstrate ability to work independently and as part of a team
• Strong organisational skills including proven ability to prioritise work effectively
• HRIS experience is essential. Power BI and MS Office knowledge is desirable

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com