Head of Communications 

An integral member of the Marketing & Communications senior leadership team the primary purpose of this role is to inspire and engage both external and internal audiences through clear, consistent, and compelling story telling – raising the awareness and reputation profile of the company. Leading media and investor relations through strategic campaigns whilst connecting our people to the company purpose and business priorities through effective communication strategies is at the heart of this role.

The role is part of a marketing communications and client development team working in close alignment with business divisional leaders. This role manages a PR agency and 1 FTE (communications manager). The candidate will also be required to work in close alignment with the HR team to ensure internal and employee engagement programmes are aligned successfully.

The team is a fully integrated and valued component of our Isio strategy playing a key role in developing and delivering the firm’s future strategy.

* This is a fixed term contract for 9-12 months starting mid/end August 2025 based in our London office with hybrid working.

Role and Responsibilities

Increase awareness of the company through strategic communications planning for key audiences: our people, our clients, industry influencers and investors.

Maintain and enhance company reputation aligning to our brand values, vision, and purpose.

Media Relation

• Manage a PR agency team to drive media relations across the business
• Manage and develop media spokespeople for Isio wide and subject matter experts – ensuring appropriate media messaging is developed with clear training
• Identify PR opportunities and lead major media campaigns integrated with wider marketing communications strategy ensuring muti media application
• Work productively with internal stakeholders, clients, and partners
• Nurture and influence relationships with prominent and relevant media contacts
• Lead creative approach to media style, adopting tone and personality for Isio

Corporate Communications

• Work with Senior Leadership to lead and develop authoritative, clear points of view across industry wider and subject relevant topics – including Company Results; ESG; D & I etc
• Ownership of corporate communications – credentials, investor relations etc
• Manage integration and acquisition programmes as appropriate
• Put in place strategies for crisis communications, advise senior management on leadership communication issues and implement reputational process and plans

Internal Communications

• Responsible for overseeing all internal communications efforts, gauging efficiency
• Ensure a clear and consistent flow of information between leadership and wider audiences through relevant communication channels
• Implement and manage communication process to ensure clear protocols in place enabling effective engagement metrics
• Link internal and communication messaging closely to ensure story alignment on the external market approach

Experience and Competencies Required:

• Significant experience of leading strategic external and internal communications
• Outstanding copy writing skills, attention to detail and an ability to deliver and edit high-quality and targeted content
• Understanding of design and audience targeting for different audiences, conveying messages effectively across a range of communications channels
• Excellent verbal and written communications and confidence to approach and be the main point of contact for high-profile clients and partners
• Experience of managing small and matrix led (PR agency) teams
• Ability to plan communications activity, prioritising projects in terms of strategic importance and available resources against communication budgets
• Effective manager, confident leader and outstanding team player, able to work independently to drive results to deadline
• Manager/ Senior Manager with 10+ years communications experience within an agency, financial services or professional services regulated B2B / B2B2C environment.
• Considerable experience in PR, leading on major media and external communication campaigns underpinned by strategic objectives and resulting in high-profile, targeted coverage
• Experience representing an organisation in a senior communications role, meeting and liaising with high profile clients/ partner
• Considerable line management (project management) experience working strategically within a communications role
• Evidence of managing cross-departmental internal and external communications
• Experience working within a broader communications and marketing team

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com