Office Manager & Receptionist - London, 12 month FTC

This is a full-time role based on-site, 5 days per week, starting 28th July 2025.

Based in our London office, the Office Manager and Receptionist will be at the forefront of managing visitor experience and handling incoming calls whilst ensuring the compliance and smooth running of the office.

The role is suitable for a proactive, positive person who wants to be part of the Isio team and has a passion for delivering an exceptional service to all those they interact with.

Role and Responsibilities

• Greeting visitors to the office ensuring they have a warm welcome and positive experience. Representing the business with a positive attitude and professional appearance.
• Managing meeting room bookings, ensuring priority given to clients rather than internal requirements.
• Assisting where required with setting up meeting facilities, assisting with serving and clearing catering and refreshments and ensuring client kitchen equipment is maintained daily and functioning.
• Organising, maintaining and ordering supplies for the office for both employees and visitors.
• Maintaining security for the office and reporting any suspicious activity.
• Ensuring colleagues remain compliant for both health & safety and security purposes and adhere to processes.
• Liaising with the building management team, take ownership and organise contractors for maintenance work as required and in a timely manner.
• Ensuring contractors are managed and organised whilst within the office, ensuring they remain compliant for both health & safety and security purposes.
• Ensuring health & safety standards are met and evidenced as required.
• Becoming the onsite audio-visual equipment expert for client meetings - providing basic IT/presentation troubleshooting help and interacting with IT as required.
• Completing administrative tasks and delivering/accepting mail.
• Providing limited back up executive assistance as required and subject to capacity.
• Owning the above processes within the London office and identifying improvements.

Key Skills & Experience

• 2 years’ experience of working in a corporate setting in a similar role.

• Management of key stakeholders at all levels in a typical corporate environment.

• Previous experience of using video conferencing solutions would be an advantage.

• Excellent communication and interpersonal skills.

• Excellent verbal and written communication skills.

• Experience of using all Microsoft packages.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here Isio - Careers & Benefits.

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com