We’re growing and want you to be a part of our journey.

Operational Solutions - Consultant (Manager)

Isio is recruiting for a Consultant Manager to join our Operational Solutions Team where we are at the forefront of enabling schemes to deliver the best outcomes for members.

Working with some of the largest and most complex schemes in the country, we support schemes to deliver their strategic goals by undertaking reviews of pension scheme data, benefit calculations, and processes and controls.

We are focussed on delivering solutions and positive outcomes to our clients and their members.

As part of this role, you’ll be working in Isio’s Actuarial & Consulting team – over 400 pensions consultants and actuaries advising a diverse range of clients and stakeholders across the private, public and not-for-profit sectors.

We advise on everything from helping trustees and sponsors to manage their defined benefit plans, running large scale communications projects, and implementing alternative reward and pension provision. The range of work we get involved with is vast and there’ll be opportunities for you to gain lots of great, new experiences and put your skills to the test.

Role and Responsibilities

• Lead the day to day delivery of projects to a number of our pension clients who include some of the largest and most complex DB and DC pensions schemes in the UK.
• Work directly with pension providers and insurers and with some public services schemes.
• Work with our clients to design and deliver reviews of administration operations, service improvement plans and data management plans.
• Involvement in GMP reconciliation and data cleansing work prior to GMP equalisation, or other data and benefit audit projects.
• Responsibility for leading the day to day management of the people delivering these projects, as well as being the first point of contact for your clients.
• Review the work carried out by more junior members of the team as well as working directly with clients yourself.
• Train and mentor more junior members of the team.
• Develop relationships with current clients and potential targets in order to support the team to secure further work and add to revenue.

Key Skills & Experience

Key technical skills required include:

• In-depth understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes, including their administration and regulatory requirements.

• Previous experience as a consultant or an experienced Senior Pensions Administrator in a consultancy-based environment with significant experience in a client facing role.
• Ability to review and interpret complex data and reports, ensuring accuracy and compliance.
• Expertise in technical aspects of pensions administration, including calculations, benefit audits, and service improvement plans.
• Knowledge of UK pension regulations and compliance requirements to ensure all activities meet legal standards.
• Ability to lead and manage multiple projects simultaneously, ensuring timely delivery and quality outcomes.

As a challenger in the industry, we are looking for individuals with excellent communication skills and a natural aptitude for a consulting career, alongside a commercial outlook and an entrepreneurial mindset.

• A great communicator – someone who has the ability to explain complex problems in a simple way to help everyone around the table understand. 
• Enthusiasm and motivation - a great deal of desire of solving problems and providing a great service to our clients.
• Strong organisational skills.
• A great team worker – experience in leading teams, mentoring junior members, and managing day-to-day operations.
• A curious mindset – an awareness of relevant industry challenges and our clients’ strategic challenges. Skills in developing client relationships and identifying opportunities for business development.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

Where is the role?

We can offer a range of locations for you to choose from – we have Isio offices in Belfast, Birmingham, Bristol, Croydon, Edinburgh, Glasgow, Leeds, London, Manchester and Reading.

We work on a hybrid basis, offering the opportunity for colleagues to split their time between working in the office and at home, with an expectation of 2 -3 days in the office. You may be required to travel to a client site occasionally.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

On top, we also offer:

• A competitive remuneration package, including a bonus scheme.
• A defined contribution pension scheme.
• Life insurance.
• Healthcare benefits.
• Income protection benefits.
• 25 days annual leave (plus bank holidays) as standard with the option to purchase additional days of holiday. As well as two additional ‘Company’ days – a celebration day for your birthday and an extra day over Christmas.
• Corporate Social Responsibility (CSR) allowance
• Flexible working opportunities.
• A flexible benefits package.
• Internal development programmes including (technical and non-technical) training support and mentor programmes.
• Where required study support including study days, materials and exam entry support.

What’s next?

Click on the ‘apply’ and follow the simple application process on-line.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.

Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

Isio is growing and we are looking for people who share our purpose and behaviours to join us on this journey, as we continue driving exceptional results for both our clients and people.

We are committed to equality, diversity and inclusion – bringing your whole self to work every day. We have hubs across the UK and many of our roles are flexible in location to help create a work-life balance that works for you.

Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.